Privacy Policy
Effective October 17, 2026
This policy explains how Homeport Health, Inc. ("Homeport Health", "we", "us") handles information when you visit homeporthealth.com (the "Site") or contact us through it. It covers this Site only. Any Homeport Health product or service will have its own terms and privacy notice.
The short version
- We collect what you type into the Contact us form, plus the basic technical details every web server sees.
- We use it to reply to you and to keep the Site secure. We don't sell it or use it for advertising.
- The Site sets no cookies and runs no analytics, advertising or tracking scripts.
- Please don't send medical or other health information through the Site.
Information we collect
Information you give us
When you use the Contact us form, we receive your name, email address, organization (if you provide one), the topic you choose and your message. If you email us directly, we receive your email and whatever it contains.
Information collected automatically
Like any website, our server records basic request details: your IP address, the page requested, the date and time, and your browser's user-agent string. We also hold IP addresses briefly in memory to limit how many messages one address can send, which helps block spam.
The Site does not use cookies, web beacons, analytics tools, advertising networks or social media plugins, and its fonts and images are served from our own server rather than from third parties.
Health information
This Site is not intended to receive health information. Please don't include medical details, test results or other health information in the form or in emails to us. If you send it anyway, we'll use it only to respond to you and will delete it when it's no longer needed.
How we use information
- To read and respond to your message and continue the conversation you started.
- To tell you about Homeport Health if you've asked us to, such as when our services become available. You can ask us to stop at any time.
- To operate, secure and troubleshoot the Site, including preventing spam and abuse.
- To comply with legal obligations and protect our rights.
Where data-protection laws such as the GDPR apply, we rely on our legitimate interests in responding to inquiries and running a secure website, and on your consent where you've given it.
How we share information
We don't sell personal information, and we don't share it for targeted advertising. We share it only with:
- Service providers that run the Site for us, under contracts that limit their use of it: Hetzner Online (website hosting, Finland), Resend (delivery of form messages, United States) and Google Workspace (our email, United States). Cloudflare provides our domain's DNS but does not receive Site traffic.
- Legal and safety recipients, when we believe disclosure is required by law or needed to protect the rights, property or safety of Homeport Health, our users or others.
- A successor in a merger, acquisition or sale of assets, subject to this policy.
How long we keep information
- Server access logs are kept for 14 days and then deleted.
- Rate-limiting data is kept in memory for about 10 minutes.
- Messages you send us are kept for as long as we need them to deal with your inquiry and keep reasonable business records, and then deleted. You can ask us to delete them sooner.
International transfers
The Site is hosted in the European Union, and our email providers process data in the United States. Where we transfer personal data out of the EU or UK, we rely on appropriate safeguards such as the European Commission's standard contractual clauses or the EU–US Data Privacy Framework.
Your choices and rights
You can ask us to access, correct or delete the personal information we hold about you, or to stop contacting you. Depending on where you live, you may also have the right to object to or restrict our use of it, to receive a copy in a portable format, and to complain to your local data-protection authority. California residents may exercise the rights described in the California Consumer Privacy Act; we don't sell or share personal information as those terms are defined there, and we won't discriminate against you for exercising your rights.
To make a request, email privacy@homeporthealth.com. We may need to confirm your identity before acting on it, and we'll respond within the time the law requires.
Security
The Site is served only over encrypted HTTPS connections, and we limit access to the systems that hold your information. No method of transmission or storage is completely secure, so we can't guarantee absolute security.
Children
The Site is meant for businesses and professionals and is not directed to children under 16. We don't knowingly collect their personal information; if you believe a child has sent us information, contact us and we'll delete it.
Changes to this policy
We may update this policy from time to time. We'll post the new version here and change the effective date above. If a change is significant, we'll make that clear on the Site.
Contact
Questions about this policy or your information: privacy@homeporthealth.com.